New data from Boiler Guide has shown an increase of 43% in customer enquiries for new boilers, suggesting gas boilers remain the preferred heating choice for UK homeowners.

Despite the effects of the pandemic and the announcement of the 'Green Industrial Revolution', and the call for a gas boiler ban, a Boiler Guide customer survey revealed that 78% of generated enquiries resulted in the purchase of a new boiler.

The company supplies sales leads to heating professionals for boilers and renewable heating solutions, including heat pumps and solar systems. Overall, enquiries were up 28% compared to the previous year, marking a record year for Boiler Guide. 

Enquiries for boiler repairs and maintenance were down slightly at 6% from 2019 suggesting that homeowners are looking to replace to improve heating efficiency.

Enquiry 2020 Increase/Decrease
New Gas Boiler + 43%
Gas Boiler Service + 22%
Gas Repair/Maintenance - 6%
Total Gas Boiler Enquiries + 28%

Founder of Boiler Guide, David Holmes said: “We have seen huge growth in traffic to our website during 2020. During the lockdowns, homeowners have increased their online activity looking to make improvements around the home and this can be seen in the number of customers updating their heating. With people stuck indoors and without the option of holidays, it’s clear to see that many of us are investing more in our homes.”

The upward trend looks set to continue throughout 2021 with January 2021 enquiry figures up a further 48% compared to the same period last year.

David added: “The results speak for themselves and it is encouraging to see that heating engineers have the opportunity to grow their businesses in such difficult circumstances.”