Rinnai has introduced a new service to provide access via telephone or internet to ‘unlimited’ technical support and management. The service is available, free of charge, with immediate effect to all installers, premises owners and facilities managers that have Rinnai units or systems on-site.
“We are offering customers a minimum of 12 hours per each working day – from 7.00am until 7.00pm – of dedicated technical advice, support and information,” said Rinnai Head of Operations Chris Goggin.
“We see our role as ensuring that contractors, consultants, and end-users have that extra peace of mind in terms of technical information and support out of ordinary working hours. Each site is unique in its requirements and installation configuration so we are here ready to help, by telephone or by internet.”