As part of its Love Your Cylinder campaign, Heatrae Sadia has launched a digital FAQ guide to cylinders intended to support installers.

According to the company, a rise in multi-generational households means that cylinders are an increasingly appropriate choice for homeowners. Despite this, Heatrae Sadia has observed a number of recurring questions among installers, on topics such as how they work, when they should be installed, and the level of training required. 

David Cook, Residential Sales Director – UK & Ireland at Heatrae Sadia, said: “Hot water cylinders present a brilliant opportunity to add value to a plumbing and heating business. The increase in multigenerational living and the aspirational appeal of high-performance water systems means that installers will come into increasing contact with hot water cylinders.

“But we also know that installers are incredibly busy, which is why we’ve created a downloadable and concise set of FAQs that can be taken on-the-go, providing a handy reference tool whenever it is required.”

The guide follows the results of an online quiz that was hosted on the Heatrae Sadia website, which helped to highlight potential gaps in heating engineers’ knowledge. For example, only 37% of respondents were aware that plastic pipework can be fitted to a hot water cylinder.

See the guide for yourself here: