Installers who attend the Grant Air Source Heat Pump product training course at the Grant UK Training Academy can now claim free set-up assistance for an Aerona³ R32 heat pump.

In line with the increasing popularity of air source heat pump installations and the growing demand from installers looking to expand their businesses and expertise into renewables, Grant UK’s Training Academy is updating its rewards voucher initiative for heating engineers who attend heat pump training through the Academy.

When candidates complete the Grant Air Source Heat Pump product training course, they will be issued with a voucher which will entitle them to claim either £125 cashback on the purchase price of an Aerona³ heat pump or set-up assistance, free of charge, for one Aerona³ heat pump installation. This set-up assistance service will be provided by one of Grant UK’s in-house Field Service Engineers.

Installers who wish to redeem their voucher for the free set-up assistance will need to download and complete a Set-Up Request form and an ASHP Checklist form and return these to Grant UK along with proof of their voucher. Grant UK will then liaise with the installer to arrange a suitable date for the set-up assistance to take place. This must be booked and confirmed with Grant UK within twelve months from the date of the course. When onsite, the Grant UK representative will assist the installer with completing the heat pump set-up process providing peace of mind for both the installer and their customer.

To claim the £125 cashback on the purchase price of an Aerona³ heat pump, installers will need to provide proof that they purchased the product within twelve months from their training course, along with a scan/photo of the voucher. Installers can therefore have the choice to opt into the best reward for them, claiming either the set-up assistance or cashback. Full terms and conditions apply which are detailed on the voucher and available via the Training Academy.

“We have had a cashback voucher scheme in place for our heat pump product training for a while,” said Phil Stanley, Grant UK’s Training Manager.

“This has proven popular and we anticipate that the offer of one free ASHP set-up assistance will be just as useful for engineers, if not more so. For first-time installers of a Grant Aerona³ heat pump, the onsite assistance from a Grant UK representative will be greatly appreciated to help with the set-up of the heat pump and preparing for the customer handover. By offering this free set-up assistance as an option on the vouchers will allow Grant UK to extend their product training and support to beyond the training room, helping installers increase their confidence with working with this renewable technology.”