The unnamed plumber, who was in his early 20s at the time of the incident, was working at a house in Essex when, without warning, the boiler exploded, filling the enclosed space where it located with jets of super-heated steam, causing life-changing injuries to the man.

Ellisons Solicitors was appointed to act on his behalf with the case proceeding to trial in late 2022.

Bernice Spurgeon, Senior Associate at Ellisons Solicitors, said: “The claimant suffered horrific injuries. He was an inpatient in hospital for four weeks and required wide-ranging care when he was eventually discharged.

“He was unable to return to work as a plasterer/plumber due to contact with lime and not being able to tolerate steam, and the effects this would have on his scarring. The Claimant has required extensive laser treatment for burns, as well as counselling to deal with the long-lasting psychological effects of the permanent injuries and trauma of the incident.

“During the case, the owner of the company received a criminal prosecution and the insurers admitted liability but not until over two years after the accident had occurred.”

Despite no settlement offers being made throughout the duration of the case, Ellisons Solicitors obtained interim payments in order to assist with the claimant’s loss of earnings, his treatment, and expert support from a specialist case manager.

Spurgeon continued: “The defendant’s solicitors were resistant on everything that was requested. The case proceeded to a Joint Settlement Meeting (JSM) and agreement was not reached as the defendant’s solicitors continually sought to discredit the integrity of the claimant.

“This included allegations of fraud and also showing surveillance of the claimant over a period of many weeks. The defendants could not provide any damaging evidence that was detrimental to the claimant but continued to cause unnecessary distress to him.

“The case was finally resolved a few weeks after the JSM, and the defendant’s solicitors agreed to a six-figure sum, which also factored in the claimant’s ongoing treatment needs.

“The gentleman was delighted with the outcome and can finally put the case behind him and move on with his life.”