TrustMark has expanded its remit to include repair, maintenance and improvement (RMI), retrofit, and energy efficiency sectors, in order to cover any work a consumer chooses to have carried out in or around their home.
This extension of responsibilities follows the Each Home Counts review in 2016, which identified a requirement for an all-encompassing mark of quality for consumers to recognise and trust.
TrustMark’s expansion has brought significant changes to the scheme, which include:
TrustMark’s new independent Chairman, Ranil Jayawardena, said: “The evolution of TrustMark into the government-endorsed scheme for any work that a consumer has done to their home is great news.
“I want to make sure that TrustMark puts consumers first and gives them the best information from which they can make their own decisions. At the same time, I believe this will be good for the industry in the long run, as it should mean that consumer power drives the industry to be better.”
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