The trade-only plumbing and heating specialist has announced that its sales figures rose to £73.2m in the year ending 30/11/17, up 13.6% on the previous year.
Adding just one branch in Chelmsford during that 12-month period, the vast majority of the sales growth came from organic growth in the existing 31 branches despite the requirements of implementing a complete new IT system.
Ray Stafford, Managing Director at Williams & Co, said: “Our colleagues have pulled off an amazing job this year, continuing our sustained record of double-digit growth, whilst simultaneously dealing with the impact of introducing a new computer infrastructure to replace our venerable legacy system. This project completes the investments in scalability which we identified as necessary prior to, and during our 2015 MBO.”
The company simultaneously announced plans to open new regional fulfilment centres in Manchester and Milton Keynes during the first half of 2018, in addition to a new 5,800 ft2 facility in Enfield, North London, due to open this month. Several other additional branches in the northern home counties are planned during the coming year, to be followed by a sustained period of investment in new branches and ecommerce fulfilment capacity across the UK.