EXPECTATIONS

I GOT 99 PROBLEMS BUT MY JOB AIN’T ONE

17 September, 2015

Even the most experienced and skilled of installers can face problems from time-to-time. While we know some challenges can be unavoidable, the customer usually won’t appreciate excuses and will still expect the job to get completed on time and within budget. Chris Ingram looks at the most prominent examples of this and offers some top tips on how to handle the situation.

FIX IT THE FIRST TIME, SAY CONSUMERS

17 April, 2015

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