The national merchant has announced changes to its branches, and launched an update page on its website to ensure customers can stay up to date with branch changes during the ongoing lockdown.

The webpage can be found at:

The company said: "We know that this is a worrying time for everyone. As such, we continue to make further adjustments to our operations so that we can support our customers at this time for essential break-fix, infrastructure, and maintenance in hospitals, nursing homes, supermarkets, schools, homes, and utilities, all critical to the operational stability and wellbeing of the UK.

"Our priority is to operate our branch and distribution network, and support services, in a way that ensures customer and colleague safety first and foremost."

The merchant has also announced the following changes at the time of writing:

  • From today (Wednesday 25 March 2020) we will reduce opening hours from 7.30am to 3.30pm Monday to Friday. Orders can still be placed for delivery overnight.
  • From this weekend coming (Saturday 28 March 2020), Wolseley UK branches will be closed on Saturdays (Plumbing & Heating, Building Services & Cooling branches).
  • The Wolseley customer support centre will continue with its current hours (7.30am to 8pm Monday to Friday, 8am to 5pm Saturday and 10am to 1pm Sunday). The website remains open 24-7 and Distribution Centres continue to operate safely to fulfil essential orders.
  • Trade counter doors will be closed; however pre-orders can be collected from the safest point on the site. Please refer to specific instructions at your local branch to inform us of your arrival, and the location of the temporary collection point which enables maximum social distancing.
  • We request that you call ahead to confirm collection time. Please ensure strict adherence to social distancing rules.
  • We have temporarily closed a number of branches and these are detailed on the update page.