Ideal Boilers has launched a cellular remote-monitoring system for its boilers, giving social landlords rich information about their estates without requiring residents’ homes to be connected to the internet.

The solution, Ideal Diagnostics Cellular, can be installed on a wide range of the company’s boilers and gives landlords access to usage data and fault alerts via a secure and user-friendly online portal.

Detailed remote diagnostics data means engineers will have much more information at their fingertips before even arriving at a property, potentially helping them carry out work more quickly and allowing them to bring the right parts for the job,

Usage data, meanwhile, can be a useful metric in helping to identify vulnerable people that are not heating their homes sufficiently and those living in fuel poverty. Providing effective support for these residents is high on the agenda for social landlords.

Similarly, landlords will be able to identify those properties with the highest energy consumption, which could inform communication campaigns to promote responsible energy use and indicate which properties are in need of upgraded insulation.

Lizzie Wilkinson, Head of Domestic Product Management at Ideal Boilers, said: “We have launched this ground-breaking system in response to feedback from our social landlord customers, who told us they want access to diagnostic information to help them better manage heating systems across their property portfolios.

“In ID-Cellular, we’ve come up with an easy-to-fit solution that can be installed in virtually any home, regardless of whether it has an internet connection or even a phone line, making it ideal for use on social housing properties.

“We are proud to be leading the market in making this technology widely available. As the latest in a series of innovations designed specifically for our social landlord customers, it will help them deliver even better service to thousands of residents across the country.”

Ideal Diagnostics Cellular has been tested in a number of field trials and is now available to purchase.