Customers with technical queries can now contact Aico’s technical team via video call on Microsoft Teams or Zoom, the company has announced.

The move means that the technical team will now be able to give more hands-on practical advice. Aico’s technical support and guidance is already available via live-chat, email, and telephone calls.

Dave Jennings, Technical Advisor at Aico, said: “The use of video calling with electrical contractors will be hugely beneficial in rectifying any issues straight away, whether that may be a wiring issue or house-coding issue. It also gives a more bespoke experience and allows us to go that extra mile.”

To contact a member of Aico’s technical team via Zoom, please contact or call 01691 664100.